Frequently Asked Questions
- Can I dine out on the Nutrisystem program?
- Do I have to exercise to lose weight on the Nutrisystem program?
- Do you have a referral program?
- How do I cancel my plan?
- Is there information on the Nutrisystem plans that I can provide to my healthcare provider?
- What are Nutrisystem Protein Shakes?
- What is the Nutrisystem Program?
- What is typical weight loss on Nutrisystem?
- What programs are offered by Nutrisystem?
- Who is eligible for the Nutrisystem Program?
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Diet Food, Nutrition and Science
- Are there any entrees that require me to add ingredients to complete the meal?
- Can I drink alcohol on the Nutrisystem weight loss program?
- Do Nutrisystem diet foods expire?
- Frequently Asked Ingredient Questions
- How many calories will I eat on Nutrisystem?
- What are SmartCarb and PowerFuel grocery add-ins?
- What is the Glycemic Index? Is the Nutrisystem plan low carb?
- What is the nutritional composition of carbohydrates, protein and fat per day on the Nutrisystem weight loss program?
- Where can I view ingredients, nutrition facts and storage/preparation instructions for Nutrisystem foods?
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Ordering Nutrisystem Diet Foods
- Can I switch my program selection?
- Do you share any information about me with anyone?
- How do I change my Nutrisystem food order’s shipping address?
- How do I change or reset my password?
- How do I delay my order?
- How do I edit my order?
- How do I order a la carte in NuMi and redeem a promotion?
- How do I unsubscribe from receiving emails, calls, and texts?
- How long will it take to receive my order and how do I track it?
- How much will it cost to ship my Nutrisystem order?
- I ordered from HSN or QVC and have questions.
- What are the Nutrisystem Chef’s Choice meals?
- What do I do if there is a problem with my shipment?
- What happens when I have a menu item that is low inventory, out of stock, or discontinued?
- What if I can’t see my current order(s) under Order History?
- What is auto-delivery?
- What is Nutrisystem a la carte and how do I place an a la carte delivery order online?
- What is your money back guarantee?
- What methods of payment can I use? How often will be my card be charged?
- What’s your return policy?
- Why aren’t I getting emails from Nutrisystem about my order?
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Starting Your Weight Loss Program
- Do I have to eat all of the food in the plan every day? Is it okay to alter the times of my meals?
- How do I access my NuMi journal?
- How do I change my start date, starting weight or plan in NuMi?
- How do I count bars on the Nutrisystem Program?
- How do I follow the Nutrisystem meal plan?
- How do I log food in NuMi?
- How do I log my weight and measurements in NuMi?
- How do I set up a NuMi account?
- How do I sync my exercise tracking device with NuMi?
- How do I to start a NuMi Challenge and access/redeem rewards?
- What are Extras and Free Foods on the Nutrisystem program?
- What are Flex meals?
- What counts as water and how do I log in NuMi?
- What is Fast 5 on Nutrisystem?
- What is the Fast 5 sample menu?
- What vegetables can I eat while on the Nutrisystem Program?
- Where can I find Nutrisystem Guides in NuMi?
- Why am I not losing weight? Have I hit a plateau?
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