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What do I do if there is a problem with my frozen shipment?

If you have any issues with your frozen diet food shipment (e.g. defrosted food, missing items, damaged items) please call Nutrisystem at 1-800-585-5483 for assistance. Please do not consume items that have defrosted from your food delivery. We will be happy to address your problem and find a solution so you can continue on your weight loss journey as soon as possible.

You can also report these using our NEW Self Service Portal. Click here to get started >

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