< Back to All FAQs

What is auto-delivery?

Choosing Auto-Delivery means your program will be shipped to your door every 4 weeks (every 2 weeks with our Partner Plan)!

  • Stay on track with automatic shipping and billing where you can save up to half off of the retail value!
  • Get reminders when your order is about to process!
  • Delay, update or cancel your order prior to the 6:00 p.m. ET cut off.
  • Free shipping on select 4-week orders! (Continental U.S.)
  • Auto-delivery is the best choice if you have 10+ pounds to lose!

Nutrisystem offers a variety of auto-delivery and non-auto-delivery programs. Each program may be separately shipped and separately billed with the payment method you have saved in your Nutrisystem wallet within My Account. You agree to keep your payment method updated. As your order is being fulfilled in our warehouse, funds will be secured then charged prior to shipment. If your credit card cannot be charged and your payment method has not been updated and you have not cancelled your order within the required time frame, Nutrisystem will retry your saved card to process your order. Please note: Deletion of information in My Account does not stop the auto-delivery order from being fulfilled. The customer must call or email to cancel their auto-delivery program.

Try Nutrisystem for 7 days. If you don’t love it, we’ll give you a full refund. Call us at 1-800-727-8046 and we’ll take care of the rest. Our guarantee is available on your first initial 4-week plan and is limited to one per customer. The Money Back Guarantee is not valid on Partner Plans or Club Advantage purchases. Returning customers are ineligible for the Money Back Guarantee after initial purchase of a 4-week Nutrisystem plan. If you cancel after the first 7 days and prior to paying for your second shipment, your payment method will credit Nutrisystem $125 for the auto-delivery discount received on your first. No hassles, no stress – just the way you want it.

More Nutrisystem FAQs >