How do I cancel my plan?
You may cancel your auto delivery program any time before 6:00 p.m. ET the day before your order is scheduled to be processed by calling 1-800-585-5483, option 1 and then option 6; otherwise, we will be unable to make any changes for that order. You may also request to cancel via chat by typing to speak to an agent.
For all 4-week orders, if you refuse delivery on a shipped order or return the non-frozen portion, you are subject to the 19.99 return shipping charge. If you cancel after the first 7 days from the date that your order arrived and prior to paying for your second shipment, your payment method will credit Nutrisystem $125 for the auto delivery discount received on your first shipment. This charge will appear on your payment method within 8 weeks of your cancellation. Please note funds may be held by your banking institution for up to five business days after cancellation of your order. Contact your financial institution for further details. Nutrisystem is not responsible for any bank or credit card fees that you may incur. For further information, contact a Nutrisystem customer service representative.
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