What is the auto-delivery cancellation policy?
You may cancel your weight loss food auto-delivery order at any time before 6:00 p.m. EST the day before your order is scheduled to begin processing by calling 1-800-585-5483; otherwise, we will be unable to make any changes for that order. For all 4-week orders, if you refuse delivery on a shipped order or return the ready to go portion, you are subject to the 19.99 return shipping charge. If you cancel your weight loss meal plan auto-delivery order after the 14-day money back guarantee period and prior to paying for your second consecutive 4-week order, your payment method will credit Nutrisystem $125 for the weight loss meal auto-delivery discount received on your first shipment. This charge will appear on your payment method within 8 weeks of your cancellation. Please note funds may be held by your banking institution for up to five business days after cancellation of your order. Contact your financial institution for further details. Nutrisystem is not responsible for any bank or credit card fees that you may incur. For further information, contact a Nutrisystem customer service representative.