What do I do if there is a problem with my shipment?
If you have any issues with your food shipment (e.g. defrosted food, missing or damaged items, quality issue), we will be happy to address your problem and find a solution so you can continue on your weight loss journey as soon as possible.
Please visit our SELF SERVICE Portal (https://www.nutrisystem.com/about/contact) to provide us with the necessary details in order to solution your problem or call Nutrisystem at 1-800-585-5483 for assistance.
Frozen foods: Please do not consume items that have defrosted from your food delivery.