FAQ
Do Nutrisystem foods expire?
The “Enjoy By” date on our packaging refers strictly to quality, not food safety. This date is recommended for best flavor or product quality. It is not a purchase or safety date. After the date passes, while not of the freshest quality, the product is still safe to eat when handled properly.
If you have received products in your order in which the “Enjoy By” date has passed, you may contact our Customer Care Department via e-mail at customerservice@nutrisystem.com or via phone at 1-800-585-5483 to have the product(s) replaced at no cost to you. To be eligible for replacements at no cost you must call within 30 days of receiving your last order containing the past dated “Enjoy By” products.
Typically, the shelf life of Nutrisystem® foods will vary from 6 to 18 months. The products have a code to indicate the production date. In order to know the expiration date on these products, it is then necessary to know how long the shelf life is. We will be more than happy to help if you give us a call at 1-800-585-5483, option number 1 and then option number 8, and provide us with the following information: Nutrisystem SKU and Lot Number.
You can also report missing or foods past the Enjoy By Date on our Self Service Portal.
